Terms and conditions of sale  

Effective as of 06/15/2023

Article 1 – Scope of application

These General Terms and Conditions of Sale (“GTCS”) apply, without restriction or reservation, to all sales concluded by the Vendor with non-professional purchasers (“Customers” or the “Customer”) wishing to acquire the products offered for sale (“Products”) by the Vendor on the web site. https://wakademy.online. 

The Products offered for sale on the site are as follows:

  • Video training to learn the didgeridoo 
  • Ebooks to learn the didgeridoo
  •   workshopsto learn the didgeridoo
  • Support for learning the didgeridoo

The main characteristics of the Products, and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the https://wakademy.online website, which the customer is obliged to read before ordering.

The choice and purchase of a Product are the sole responsibility of the customer.
Product offers are subject to the limit of available stocks, as specified when placing the order.

These terms and conditions are available at any time on the site https://wakademy.online and will prevail over any other document. The Customer declares that he has read and accepted these General Terms and Conditions of Sale by ticking the appropriate box before placing an order online on the site. https://wakademy.online.

Unless proven otherwise, the data recorded in the Seller’s computer system constitutes proof of all transactions concluded with the Customer.
The Seller’s contact details are as follows: 

Gauthier Aubé, Micro-Entreprise Registered with the RCS of Clénay, under number 799206172 

41 grande rue 21490 Clénay
06 98 34 31 51

The Products presented on the https://wakademy.online website are offered for sale worldwide. In the event of an order to a country other than mainland France, the customer is the importer of the product(s) concerned.

For all products shipped outside the European Union and French overseas departments and territories, the price will automatically be calculated exclusive of tax on the invoice.
Customs duties or other local taxes or import duties or state taxes may be payable. They are the sole responsibility of the customer.

Article 2 – Prices

Products are supplied at the current prices shown on the site.  https://wakademy.online, upon registration of the order by the Vendor.
The prices are expressed in Euros, HT and TTC.

Prices take into account any discounts granted by the Vendor on the https://wakademy.online websiteThese prices are firm and non-revisable during their period of validity, but the Vendor reserves the right, outside period of validity, to modify prices at any time.

The prices do not include the costs of processing, shipping, transport and delivery, which are invoiced in addition, under the conditions indicated on the site and calculated before placing the order.

The payment requested from the customer corresponds to the total amount of the purchase, including these charges. An invoice is issued by the seller and given to the customer upon delivery of the products ordered.

Article 3 – Orders

It is up to the Customer to select on the site  https://wakademy.online the products it wishes to order, according to the following procedures:
The customer chooses the product he wants to buy. Then pay for the product to order. Once payment has been made, the product is delivered directly to the customer’s mailbox or to their member area. Customers are then free to view their purchase whenever they like.

Product offers are valid as long as they are visible on the site, while stocks last. The sale will only be considered valid after full payment of the price. It is the customer’s responsibility to check the accuracy of the order and to report any errors immediately.

Any order placed on the  https://wakademy.online website constitutes the formation of a distance contract between the customer and the seller.

The seller reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.
The customer can follow the progress of his order on the site.

Any cancellation of the order by the customer after its acceptance by the Seller will only be possible within a maximum of 31 days after acceptance of the order by the Seller and as long as the delivery has not taken place (independently of the provisions relating to the application or not of the legal right of withdrawal).

Article 3 BIS – Customer area – Account

In order to place an order, the customer is invited to create an account (personal space).
To do this, he must register by filling out the form that will be offered to him at the time of his order and undertakes to provide sincere and accurate information concerning his marital status and contact details, in particular his email address.
The Customer is responsible for updating the information provided. It is specified to him that he can modify them by connecting to his account.

To access his personal space and order history, the Customer must identify himself using his username and password, which will be communicated to him after registration and which are strictly personal. As such, the Customer refrains from any disclosure. Otherwise, he will remain solely responsible for the use that will be made of it.

The Customer may also request to unsubscribe by going to the dedicated page on his personal space or sending an email to: contact@wakademy.online. 

This will be effective within a reasonable time.

In the event of non-compliance with the general conditions of sale and/or use, the site https://wakademy.online will have the right to suspend or even close a customer’s account after a formal notice has been sent by e-mail and has remained without effect.

Any deletion of an account, for whatever reason, results in the outright deletion of all personal information of the Customer. Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of the Seller.

The creation of the account entails the acceptance of these general conditions of sale.

Article 4 – Terms of payment

The price is paid by secure payment as follows: payment by credit card. The price is payable in full by the Customer on the day the order is placed.

However, the Customer may, when this possibility is indicated on the site  https://wakademy.online, pay according to the following conditions and schedule:
1 monthly payment for 3 or 10 months.

In this case, in the event of late payment and payment of sums due by the Customer beyond the above-mentioned deadlines, and after the payment date appearing on the invoice addressed to the latter, late penalties calculated at the legal rate applicable to the amount inclusive of the purchase price appearing on the said invoice, will be acquired automatically and automatically from the Seller, without any formality or prior notice.

Late payment will result in the immediate payment of all sums due by the Customer, without prejudice to any other action that the Seller would be entitled to bring, in this respect, against the Customer.

In addition, the Seller reserves the right, in the event of non-compliance with the terms of payment appearing above, to suspend or cancel the delivery of orders in progress made by the Customer.

Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider for banking transactions carried out on the  https://wakademy.online website.

Payments made by the Customer will only be considered final after actual receipt by the Seller of the sums due.

The Seller will not be required to deliver the Products ordered by the Customer if the latter does not pay him the full price under the conditions indicated above.

Article 5 – Deliveries

Products ordered by the Customer will be delivered in mainland France or anywhere in the world. Deliveries are made within a few minutes to the address indicated by the Customer when ordering on the site.

Delivery consists of the transfer to the Customer of physical possession or control of the Product. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the deadlines specified above. However, these deadlines are provided for information only.

If the Products ordered have not been delivered within 7 days after the indicative delivery date, for any reason other than force majeure or the Customer’s fault, the sale may be canceled at the Customer’s written request within conditions provided for in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days of the date of termination of the contract, to the exclusion of any compensation or withholding.

In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the related costs will be the subject of a specific additional billing, on an estimate previously accepted in writing by the customer.

The Customer is required to check the condition of the products delivered. The customer has a period of 31 days from the date of delivery in which to make a complaint by e-mail, accompanied by all relevant supporting documents (photos in particular). After this period and failing to comply with these formalities, the Products will be deemed to comply and free from any apparent defect and no complaint can be validly accepted by the Seller.
The Seller will reimburse or replace as soon as possible and at its expense, the Products delivered for which the lack of conformity or the apparent or hidden defects have been duly proved by the Customer, under the conditions provided for in Articles L 217-4 et seq. Consumer Code and those provided for in these GTC.
The transfer of the risks of loss and deterioration relating thereto will only be carried out when the Customer takes physical possession of the Products. The Products therefore travel at the risk and peril of the Seller, except when the Customer himself has chosen the carrier. As such, the risks are transferred when the goods are handed over to the carrier.

Article 6 – Transfer of ownership

The transfer of ownership of the Products from the Seller to the Customer will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said Products.

Article 7 – Right of withdrawal

According to the terms of article L221-18 of the Consumer Code “The consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded at a distance, following a direct telephone call or outside establishment, without having to justify its decision or bear any costs other than those provided for in Articles L. 221-23 to L. 221-25.

The period mentioned in the first paragraph runs from the day:

1 ° The conclusion of the contract, for service provision contracts and those mentioned in Article L. 221-4; 2 ° Receipt of the goods by the consumer or a third party, other than the transporter, designated by him, for contracts for the sale of goods. For contracts concluded off-premises, the consumer may exercise his right of withdrawal from the conclusion of the contract.
In the case of an order for several goods delivered separately or in the case of an order for a good made up of lots or multiple pieces whose delivery is spread over a defined period, the period starts from receipt. of the last good or lot or of the last part.

For contracts providing for the regular delivery of goods during a defined period, the period starts from the receipt of the first good. “

The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the site or any other unambiguous statement expressing the wish to withdraw, in particular by post addressed to the Vendor at the postal or e-mail address indicated in ARTICLE 1 of the GCS.

Returns are to be made in their original condition and complete (packaging, accessories, instructions …) allowing their remarketing in new condition, accompanied by the purchase invoice.

Damaged, soiled or incomplete Products are not taken back.
The return costs remain the responsibility of the Customer.
The exchange (subject to availability) or reimbursement will be made within 14 days of receipt by the Seller of the Products returned by the Customer under the conditions provided for in this article.

Article 8 – Seller’s liability – Warranty

The Products supplied by the Seller benefit from:

  • the legal guarantee of conformity, for defective, damaged or damaged Products or not corresponding to the order,
  • the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the delivered products and rendering them unfit for use,

Provisions relating to legal guarantees

Article L217-4 of the Consumer Code
“The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility. “

Article L217-5 of the French Consumer Code
“The goods conform to the contract:
1 ° If it is suitable for the use usually expected of a similar good and, if applicable:

  • if it corresponds to the description given by the seller and has the qualities presented to the buyer in the form of a sample or model;
  • it has the qualities that a purchaser may legitimately expect in the light of public statements made by the seller, the producer or his representative, particularly in advertising or labelling;

2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. “

Article L217-12 of the French Consumer Code
“Action resulting from a lack of conformity is barred after two years from delivery of the goods.”

Article 1641 of the Civil Code.
“The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer has not acquired it, or would have given a lower price, if he had known them. “

Article 1648 paragraph 1 of the Civil Code
“The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect”.

Article L217-16 of the Consumer Code.
“When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the buyer’s request for intervention or the provision for repair of the property in question, if this provision is subsequent to the request for intervention. “
In order to assert his rights, the Customer must inform the Seller, in writing (email or letter), of the non-conformity of the Products or of the existence of hidden defects from their discovery.
The Seller will reimburse, replace or have repaired the Products or parts under warranty deemed non-compliant or defective.
Shipping costs will be reimbursed on the basis of the invoiced price and return costs will be reimbursed on presentation of supporting documents.
Refunds, replacements or repairs of Products deemed to be non-compliant or defective will be made as soon as possible and at the latest within 7 days of the Seller’s finding of the lack of conformity or the hidden defect. This reimbursement may be made by bank transfer or cheque. The Vendor cannot be held liable in the following cases:
non-compliance with the legislation of the country in which the products are delivered, that it is the Customer’s responsibility to verify, in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, such as in the event of normal wear and tear of the Product, accident or force majeure.
The photographs and graphics presented on the site are not contractual and cannot engage the responsibility of the Seller.
The Seller’s guarantee is, in any event, limited to the replacement or reimbursement of non-conforming Products or those affected by a defect.

Article 9 – Personal data

The Customer is informed that the collection of his personal data is necessary for the sale of the Products and their delivery / delivery, entrusted to the Seller. These personal data are collected only for the execution of the sales contract.

9.1 Collection of personal data

The personal data collected on the https://wakademy.online website are as follows:

  • Account opening
  • When creating the Client / user account:
  • Names, first names, postal address, telephone number and e-mail address.
  • Payment

As part of the payment process for Products offered on the https://wakademy.online website, the latter records financial data relating to the customer’s bank account or credit card.

9.2 Recipients of personal data

Personal data is reserved for the sole use of the Seller and its employees.

9.3 Data controller

The data controller is the Seller, Gauthier Aubé, within the meaning of the French Data Protection Act and as of May 25, 2018 of Regulation 2016/679 on the protection of personal data.

9.4 restriction of processing

Unless the Customer expresses his express consent, his personal data is not used for advertising or marketing purposes.

9.5 Data retention period

The Seller will keep the data thus collected for a period of 5 years, covering the period of limitation of the applicable contractual civil liability.

9.6 Security and confidentiality

The Seller implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.

9.7 Implementation of the rights of Customers and users

In application of the regulations applicable to personal data, Customers and users of the site https://wakademy.online   have the following rights:
They can update or delete their data as follows:

By logging into their account, in the customer area, the customer can delete their account.
They can delete their account by writing to the e-mail address indicated in article 9.3 “Data controller”
They may exercise their right of access to their personal data by writing to the address indicated in article 9.3 “Data controller”. If the personal data held by the Seller is inaccurate, they can request the updating of the information of the information by writing to the address indicated in article 9.3 “Data controller”
They may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the address indicated in article 9.3 “Data controller”.

They can also request the portability of data held by the Seller to another service provider. Finally, they can object to the processing of their data by the Seller. These rights may be exercised by sending a request by post (GAUTHIER AUBE, 3 rue du mont chauvin, 21410 Mâlain) or by e-mail (contact@wakademy.online) to the data controller whose contact details are given above.

The data controller must provide a response within a maximum of one month. In the event of refusal to comply with the Customer’s request, the latter must be motivated.
The Customer is informed that in the event of refusal, he can lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or seize a judicial authority.
The Customer may be invited to tick a box under which he agrees to receive informative and advertising emails from the Seller. He will always have the possibility to withdraw his agreement at any time by contacting the Seller (contact details above) or by following the unsubscribe link.

Article 10 – Intellectual property

The content of the https://wakademy.online website is the property of the Seller and its partners and is protected by French and international intellectual property laws.
Any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offense of counterfeiting.

Article 11 – Applicable law – language

These GTC and the transactions resulting from them are governed and subject to French law.
These T & Cs are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.

Article 12 – Disputes

For any complaint, please contact customer service at the Seller’s postal or email address indicated in ARTICLE 1 of these T & Cs.
The Client is informed that he may in any event have recourse to conventional mediation, to existing sectoral mediation bodies or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.

In this case, the appointed mediator is ________________ ________________ ________________ E-mail:.
The Client is also informed that he can also use the Online Dispute Resolution (ODR) platform: https: //webgate.ec.europa.eu/odr/main/index.cfm? Event = main.home .show

All disputes to which the purchase and sale transactions concluded pursuant to these GTCS and which have not been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of law. common.
Date: 06/15/2023


Withdrawal form
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on https://wakademy.online   except for exclusions or limitations to the exercise of the right of withdrawal in accordance with the applicable General Terms and Conditions of Sale.

To the attention of Gauthier aubé
41 grande rue 21490 Clénay

I hereby notify the withdrawal of the contract relating to the property below: – Order of (indicate the date)
– Order number: …………………………………….. ……………
– Client name : ……………………………………… …………………………
– Customer’s address: ……………………………………… ……………………..
12 /13

Signature of the Client (only if this form is notified on paper)

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